Thursday, 28 August 2008

Disabled Scooter Pressure Sales Techniques Exposed

Here at Mobility Buddy we're completely honest and open about our products and services, choosing to rely on quality of service rather than pressure-selling techniques. It seems that everyone else isn't quite so ethical however...

According to the August/September 08 issue of Assistive Technologies magazine: "Some companies are using high-pressure and unlawful sales practices to sell expensive and unsuitable mobility aids to vulnerable customers."

Which? secretly filmed reps from 11 different companies selling disabled scooters, adjustable beds and bath lifts to a 72 year old woman. Of the 11, 1 was rated good and 5 rated poor with a string of complaints such as offering discounts for buying straight away, free gifts as incentives and even advising on fraudulent insurance claims!!

Roy Hodgkinson, Director General of the British Healthcare Trades Association commented: "This highlights the need for members of the public to be alert to obtaining a good assessment, shopping around to find out prices, and to looking for businesses which do adhere to a Code of Practice like the BHTA Code which sets out standards."

We've been selling direct to the public for over 20 years now and pride ourselves on our caring, sympathetic and understanding approach. We never resort to these kind of high-pressure techniques to sell our products, have a read of our Customer Reviews to see what our customers have to say.

Echoing the above, if you are looking for a new disability scooter or wheelchair, shop around, find a company that you are happy with and talk to them directly about it. Any reputable company will have a direct line that you can call to talk things through... give us a call on 0800 107 8445 and see for yourself!

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